Greetings All! In this Update New Support Portal Better ways to get support Fiber To the Home New Coverage Areas New Grantham Addition Fiber (FTTH) ACP and how to reduce your bill TV From Rodeo! Referral Program – Get Discounts on your monthly Rodeo Invoice! Message from the Rodeo President New Support Portal Introducing the NEW Support Portal for Rodeo Networks! Wondering what a Support Portal is? It's your direct line of communication with our dedicated Support team! So, what can you achieve with our Support Portal? Here's what you can do: • Stay Informed: Receive Network Status Updates • Swift Support: Open Trouble Tickets Directly with Our Support Team • Access Information: Find Instruction Manuals for TV, Internet, Phone, and More Rodeo Features • Make Changes: Request Service Modifications • Billing Matters: Open Inquiries with Rodeo Finance/Billing Getting your private and customized login to the customer portal is a breeze. Simply send us a request with your Account Name, Phone Number, Email Address, and Contact Name, and we'll promptly provide you with your credentials. Our diligent Rodeo Support staff keeps a close eye on the portal, ensuring your needs are met efficiently. Plus, it's an excellent way to stay up-to-date on all the exciting new features of Rodeo Networks/Rodeo TV. Please remember to include your Name, Account Holder's name (if different from the Contact's name), Address, Email Address, and Phone Number. These details help us confirm your identity. Once verified, we'll send you your login credentials for instant Portal Access. It's that straightforward! The portal offers you round-the-clock access to our valuable support resources. Ready to get started? Click the link below to request access to the Rodeo Customer Portal! Click this link to request access to the Rodeo Customer Portal! <mailto:info@rodeointernet.com?subject=Customer%20Portal%20Request> TELEPHONE SUPPORT HOURS: MON-FRI-8:30am – 5:00pm (excluding legal holidays) 509-769-3030 Option 1 Fiber To the Home Big news from Rodeo Networks that's sure to put a smile on your face: we've gone and started laying down some good ol' Fiber-to-the-Home (FTTH) right here in the LC Valley! This past summer, we rolled up our sleeves and began the grand transformation from our trusty wireless connections to the lightning-fast wonder that is fiber. And guess what, all you fine folks living up in Clarkston Heights? We've been workin' like busy bees to get you hooked up with that sweet, reliable fiber goodness. Now, when we say fast, we mean it! We're talkin' speeds from a swift 100Mbps all the way up to a whopping 1Gbps! That's right, it's faster than a tumbleweed on a windy day. And the best part? We've made the switchin' real easy on ya. Installation's a breeze, and you can get started for as low as $49 a month. Yep, you heard that right! So, what are you waitin' for, partner? Come on over and join the Rodeo Fiber roundup. Faster internet, smoother streams, and good ol' fashioned reliability – that's what we're all about. Saddle up, and let's ride into the fiber frontier together! New Coverage Areas Rodeo is always looking to expand it’s services to new areas. Currently we have the capability of providing service in the following communities either by Fiber or Wireless: Community Fiber Wireless Comment Clarkston X X Not all areas have Fiber, See Comments on New Grantham Addition for Fiber Asotin X LoS Required Anatone X Limited – depending on LoS Silcott X Waha X Limited – depending on LoS Lewiston X X Business Fiber Available Pomeroy X Oakesdale X Tekoa X Rosalia X Garfield X If you have an idea for improved coverage areas, send it to us and we’ll take a look! New Grantham Area FTTH Addition Take a gander at the map above, friends! We've got some fantastic news about our fresh Grantham area Fiber Addition. We're putting in the elbow grease, and come April, we'll be all set to welcome you to our brand-new fiber network! Here's the scoop: If you sign up right away, we're tossin' in FREE installation and FREE hardware. No strings attached. Now, let us give you the lay of the land – we're extending our fiber coverage from the Port Drive area up north, down to Chestnut, over to 5th, and across to 13th in Clarkston. By getting on board early, you'll be among the first in your neck of the woods to savor those blazing fast fiber speeds. But here's a little bonus for you: REFER A FRIEND, and we'll chop ½ off your next month's bill for internet, television, or telephone. So go ahead, spread the word, and let's build this fiber community together! This is your chance, friends. Sign up now and be a part of the fiber wave with us! ACP and how to reduce your bill Did you know there's a great way to lower your Internet bill? It's called the "ACP" or the Affordable Connectivity Program, and it's a helpful initiative provided by the Federal Government. This program is designed to assist individuals who need support in covering their internet expenses. If you qualify, you could receive up to $30 off your monthly internet bill. To learn more about this program and find out if you qualify, you have a couple of options: 1. Contact our Finance Department at 509-210-3032, extension 1016. Our friendly team is here to guide you through the process. 2. You can also visit the link below. It will provide you with additional information and step-by-step guidance on how to apply for the Affordable Connectivity Program. We want to ensure you have access to affordable and reliable internet service, so don't hesitate to reach out and see if you can benefit from this valuable program. It's our way of helping you stay connected without breaking the bank! How to Reduce Your Internet Bill Through ACP <https://www.fcc.gov/acp> TV From Rodeo! Discover a Better Way to Watch TV at Home! Dump the Dish and Can the Cable! STOP STREAMING! It’s getting too expensive! Did you know nearly every streaming service provider is hiking their rates this year by AT LEAST 5-10%? Introducing RodeoTV your premium choice for home TV entertainment. We're not just another cable TV provider – we offer a more affordable and superior alternative that combines the best of cable and streaming services. Why Choose RodeoTV? 1. Unbeatable Affordability: Say goodbye to those hefty cable TV bills. At RodeoTV we offer budget-friendly packages that won't break the bank. 2. Stunning HD Quality: Experience TV like never before with crystal-clear HD quality pictures. Get ready to immerse yourself in your favorite shows and movies with unmatched clarity. 3. No Hidden Fees: With RodeoTV you won't encounter surprise charges or hidden fees. We believe in transparency and providing you with the service you deserve at a fair price. By the time you’ve subscribed to Hulu®, Disney+®, HBO®, Amazon Prime®, Netflix™, YouTubeTV™, ESPN®, and all those other streaming services to get to our BASIC programming package, you’ve already spent more, and are getting endless piles of programming you don’t want. Check out our lineups at the link below. It’s more affordable, and more content. AND we give you the local channels you need to keep up with local events! 4. Extensive Channel Lineup: Get access to an extensive selection of channels, ensuring there's always something for everyone in the family to enjoy. Experience the Future of Home Entertainment with RodeoTV Join us today and redefine the way you watch TV. Don't settle for ordinary – choose extraordinary. <mailto:info@rodeointernet.com?subject=TV%20Service%20From%20RodeoTV!> Contact us now to learn more about our unbeatable TV services and packages. Referral Program – Get Discounts on your monthly Rodeo Invoice! Did you know that you can earn fantastic rewards by referring friends and family to our services? It's as simple as having them reach out to us through our 'Contact' <http://www.rodeonetworks.com/#contact> page and mentioning YOUR name. The best part? You'll receive a generous 50% discount on your next month's bill for Internet, Television, or Telephone services! Referring is a breeze. If they prefer to call and chat, they can contact us directly by phone at 509-769-3030, just make sure they choose the 'Sales' option and say, 'My neighbor/friend referred me.' If they decide to sign up for any of our services, you'll be entitled to an exciting reward! Spread the word and reap the benefits. It's a win-win for you and your friends. Start referring today! (limit 2 referral discounts per month) Message from the Rodeo President Hello Everyone, I want to take a moment to express my gratitude to all our subscribers. In a world full of options for Internet, Television, and Telephone services, we're genuinely thrilled that you've chosen Rodeo. Your choice means a lot to us, and we're constantly striving to make our products and services the best they can be for you. We've been on quite an adventure lately as we expand our reach into the LC Valley and beyond. However, as with any journey, we've encountered a few bumps in the road. This summer brought us some interesting challenges, including not one, not two, but three lightning strikes on our facilities across the region. It seemed like every time we solved one problem from these strikes, another one popped up. But throughout it all, our team, from managers to field techs, has remained dedicated to strengthening and solidifying our products. We're also committed to improving our communication with you. We've heard your desire to speak with “real people”, which is why we've introduced a 'Customer Portal' designed just for that purpose. Plus, as we continue to grow, we're expanding our team. We're bringing on service techs, administrative professionals, and support staff, all with the goal of providing you with even better service. Keep an eye out for our regular updates, information, and soon-to-come SMS/Text notifications about new developments and Rodeo updates. Personally, I'm on a mission to better understand your needs, connect with as many of you as possible, and work towards delivering the best quality service possible. I’ve been working along side staff ranging from finance, to engineering, to field technicians so that I see and hear what needs to happen. I like getting my hands dirty and listening. That's why your feedback is so important to us. Please share your thoughts and comments on our "Contact Us" page; I read each one. We want you to know that we appreciate you and the trust you've placed in us. We will keep improving to show that your business is valued by us. Thanks, JP President Rodeo Networks And from your Rodeo Networks Team, Thank You and see you next update! http://www.rodeointernet.com http://www.rodeonetworks.com O: 509-769-3030 To Unsubscribe <mailto:info@rodeointernet.com?subject=Unsubscribe%20Me%20Please.%20> – Click Here This message is sent by Rodeo Networks, 2310 N. Swing Lane Liberty Lake WA. 99019