Hi All, WE NEED YOUR HELP! We’re excited to let you know about a potential upgrade to our Rodeo Internet wireless internet service (WISP) – but before we move forward, we’d love your feedback. We’ve been holding off while we try to understand what our customers want, and to give them something that meets budget, performance, and reliability expectations. SO WE REALLY NEED TO HEAR FROM YOU! We have been exploring a new technology upgrade that would bring much faster speeds to our community – designed to compete with options like Starlink, HughesNet, ViaSat, and cable. We heard from many of you at the Nez Perce County Fair that your cable internet bills are in excess of $100/month, and we know what satellite costs are… and we think we can do something about that. Many of the folks that talked to us about their cable bill said it started off with a great introductory rate, then ballooned up into some cost that was unrecognizable. But we listen and have been considering the new technologies and have a roughed in plan to try and come up with a better, faster, affordable service. Here’s what it could look like: Proposed Plans (speeds are listed as “down/up”) * 100/25 Mbps – $59/month (this is the average Starlink speed in the real world, they charge $129 monthly for this level of service) * 250/25 Mbps – $84/month * 1Gbps/50Mbps – $99/month * There are NO DATACAPS or OVERAGES with this pricing structure. Fee is the same every month. * This is for WIRELESS RODEO CUSTOMERS ONLY This would be a big step forward in speed and reliability for wireless internet in our coverage areas. What You Should Know: * A one-time Customer Premises Equipment (CPE) upgrade is required (~$259-$499 decides which customer premise equipment - depending on distance from our towers). * Upgrades can’t be done everywhere at once – we’ll prioritize the busiest wireless nodes first. * Pricing is designed to be competitive with local cable providers while offering a true alternative to satellite internet. How You Can Help Us We don’t want to roll this out without hearing from you first. 👉 Would you be interested in upgrading to these new speeds? 👉 Which tier (100 / 250 / 1000 Mbps) would best fit your household? 👉 What concerns would you have about the equipment cost? 👉 What concerns do you have about monthly bandwidth costs? 👉 Would a 3 month payment plan help with the cost of the customer equipment if it is purchased by you? 👉 Would $25 a month be too expensive to rent the CPE if customers elected to “rent” equipment (and keep in mind when renting it’s a perpetual warranty* on equipment)? 👉 We would have to charge for a fresh install to existing customers for the upgrade ($99) Your feedback will directly shape how (and where) we launch this service. Thank you for being part of our network and helping us plan the next stage. We’re excited about what’s possible – but it only makes sense if our customers are excited too. Let us know what you think by clicking here <mailto:info@rodeointernet.com?subject=My%20upgrade%20thoughts!> and sending us an email or going to our contact page <https://www.rodeointernet.com/contact> and let us know about your thoughts! Be sure and include your name and address so we can figure out where the focus should be for upgrades! Please let us know either way, positive or negative about your thoughts on this matter. YOUR INPUT MATTERS!!! Click the links above to send us a note! <https://www.rodeointernet.com/contact> Sincerely, Rodeo Networks/Rodeo Internet Internet-Television-Telephone T: 509-769-3030 E: info@rodeointernet.com http://www.rodeointernet.com <http://www.rodeointernet.com/>