February 2024 - Rodeo-networks - list2.rodeonetworks.com

Rodeo Upgrade Update
by Rodeo Networks Customers 09 Feb '24

09 Feb '24

All, We are still in process of upgrading the circuits feeding Rodeo Internet, we hope to have this finished today. Additionally, we'd like to remind you that you will see a slight increase in rates this month. We advised all that we would be increasing rates back in December, and again in January with February being the first month of the increase being active. Those who have a current contract will maintain their rate until their contract expires and are not subject to a rate increase until that time. We haven't raised rates in several years, but unfortunately we have to. minimum wage is 4 dollars an hour higher than the last time we did an across the board rate increase to give you an idea of how long we have held the costs down. Our customer premise equipment is almost $20 more than it was when we set the prices on it last. we want to continue to improve our services to you and to do that we need to make sure costs are covered. Finally, the ACP registration window is now closed. The ACP program is scheduled to end in April of 2024. If you would like to see it continue, please contact your congressman as this is a federal program. Hurry as time is quickly approaching when the program is out of funding. Your input can make a difference. Thanks for being Rodeo Networks customers! We appreciate you very much. Thank you! Your Rodeo Networks Team. 509-769-3030 This email is being sent to you because you are a Rodeo Networks Customer and have opted-in to this communication forum. If you would like to unsubscribe <mailto:info@rodeointernet.com?subject=Unsubscribe%20Me%20Please.> just click the link and we'll remove you. This message is originating from Rodeo Networks, 909 6th St. Clarkston WA. 99403.

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Network Maintenance TODAY
by Rodeo Networks Customers 08 Feb '24

08 Feb '24

All, We are upgrading our feeds today that feed the entire network. We expect less than 30 minutes downtime across the entire network as we increase our feed capacity by over 500%. This will mean better internet for everyone and better TV services for those that get TV from us. This work will be done across the day today. We are working to make it seamless, but you may experience a brief outage during the cutover. Your Rodeo Networks Team http://www.rodeointernet.com O: 509-769-3030

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ACP Potentially Ending
by Rodeo Networks Customers 06 Feb '24

06 Feb '24

All, We are writing to let you know that subject to Congressional funding (or not) the ACP program may be ending in April of 2024. Currently it is NOT funded past this date. IF Congress does not continue to fund the program then any subscribers that are ACP customers will have to pay the full amount of the subscription themselves. IF Congress does continue to fund the ACP then we will continue to provide the ACP billing to our subscribers. To contact your local Congressional representative and voice your opinion on whether or not ACP needs to continue, you can contact them here: <https://mcmorris.house.gov/> https://mcmorris.house.gov/ . Ms. McMorris-Rogers is the congressional representative for your area in Washington. In Idaho it's Russ Fulcher https://fulcher.house.gov/ and they will register your concern about the program. ACP is the "Affordable Connectivity Program" provided by the Federal Government. It subsidizes up to $30 for your internet bill. Subscribers that qualify based on income receive this subsidy from the government. It is not a program provided by Rodeo, but rather Rodeo is an ACP approved provider of connectivity. All terms and conditions of the ACP program are governed by the Federal Government, the FCC, and administrated by Rodeo Internet for it's subscribers. Best Regards Your Rodeo Networks Team! http://www.rodeointernet.com O: 509-769-3030

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