- Rodeo-networks - list2.rodeonetworks.com

Holiday Hours and Happy Thanksgiving!
by Rodeo Networks Customers 25 Nov '24

25 Nov '24

All, We want to take this time to THANK ALL OF YOU for being Rodeo Networks Customers! You are very much appreciated… We also wanted to let you know our office hours for the upcoming Holiday Season…During our offices “closed” hours, we will still be monitoring the helpdesk and support email addresses. So here they are 😊 Wed Nov 27 Normal Hours 9-5PM Thursday Nov 28th – Thanksgiving Day – Offices Closed Friday Nov 29th – Offices Closed Monday Dec 2, offices open at 9:00 AM Have a happy Thanksgiving, enjoy your families and GO PACKERS! 😊 (Sorry Seahawks fans) Best Regards Your Rodeo Networks Crew! http://www.rodeointernet.com O: 509-769-3030

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Fiber Construction Update - Important!
by Rodeo Networks Customers 19 Nov '24

19 Nov '24

Hi All, Just a quick note on the new fiber build. The construction crew is running behind from their original projections in the spring. We were supposed to get the fiber plant turned over to us November 22, 2024. They have bumped that time forward until mid-late December. We will still need to do some testing on it, but it is coming. Most of you have seen the construction efforts going on around West Clarkston, well this is them doing their thing. Please be patient, as soon as it is available to us and tested, we will begin installs. We have a ton of new fiber customers to add into the Rodeo family, probably more than 75 are joining up according to our latest count! There is still time to get your neighbors signed up and get off that expensive cable company internet, or that unreliable phone company internet. Our new fiber plant will be blazing fast and geared up for all your gaming, internet, and streaming! (BTW, did you know that our fiber plant has extremely high reliability? Yep, our average fiber availability network-wide has been better than 99.999% up time since we spun it up!) So, hang in there, as fast as the turn it over to us from the construction effort, then we will get you all installed. If you are already a Rodeo Wireless customer and live in our new Fiber service area, we will get you installed and automatically rolled over to fiber as soon as it is available. We will come and put the fiber in and remove the old radio connections. all at no cost to you! For those you that don't know, the new Fiber Service area is from Libby, to 13th St. to Bridge street and west to the golf course in Clarkston. We also have fiber from 6thst. to 13th and from Fair to Chestnut in the Grantham Area. We also have fiber in Clarkston heights up around Valley View, Florence Lane, and up in there. Everywhere else we have wireless. In Lewiston we also have fiber for business customers! So if you need a good deal on great Internet, just call Rodeo! 509-769-3030 -- We are excited to get this new service to you! Your Rodeo Network team! http://www.rodeointernet.com O: 509-769-3030

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Come visit us at Flavors of downtown Clarkston!
by Rodeo Networks Customers 12 Sep '24

12 Sep '24

Hi All, You can come by and visit us during the "Taste of Clarkston" night on Sept 27. We will have some goodies for you to nibble and hang out with our team at our offices at 909 6th Street. TONS of people show up every year for this great event. There will be food, music, and fun that evening. Check out the attached brochure. yer' gonna start seein' them alllll over town. Your Rodeo Networks Team!

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Network Status Update
by Rodeo Networks Customers 17 Aug '24

17 Aug '24

All, Last night (8/16/24), at approximately 8:30 PM, Rodeo Networks experienced a power outage in the main point-of-presence data network interchange in Clarkston. This power interruption was caused by a faulty backup power infrastructure and caused certain portions of the network to have interrupted service. The service was restored at 9:50PM with final repairs and upgrades made by 10:33 pm. We apologize for any inconvenience this may have caused to those network segment customers. The new upgrades have more than doubled the power back up capacity in this facility. Best Regards Rodeo Technical Support, NOC operations http://www.rodeointernet.com O: 509-769-3030

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Quick update and maintenance notice...
by Rodeo Networks Customers 07 Aug '24

07 Aug '24

Hi All, We will be doing a tad bit of maintenance tonight. but shouldn't be horrible as far as interruptions to the service. might be out for as much as 5 minutes, but we will try to keep it as slim as possible. AND WE HAVE COMPLETED THE BANDWIDTH UPGRADES FOR EVERYONE. EVERY USER ON OUR WIRELESS NETWORK GOT AT LEAST 20% MORE BANDWIDTH ADDED TO THEIR INTERNET OVER THE LAST WEEK OR SO.!!! Some have gotten as much as 40%! Now there is no Rodeo User in the "single digits" as far as download speeds.. We appreciate you all VERY much. we also didn't increase your cost of the service. this is the second time in 19 months we have added more bandwidth to our users for no additional cost to you! Thanks So Much Your RodeoNetworks Team http://www.rodeonetworks.com +1-509-769-3030

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Rodeo Networks Update 7-24-2024
by Rodeo Networks Customers 24 Jul '24

24 Jul '24

Hi ALL! In this update Network Upgrade and status and outages More fiber For Clarkston WA. Always looking for more tower space! Special Deals See us at the Fair and. Network Upgrade and status We have some great news.. We have completed Phase 2 of our upgrade to the Rodeo Wireless network! This is pretty special because for the first time in a long time, we completed a major upgrade that provides more service to customers than we ever have before. We mentioned the fact we would be upgrading the system a couple months ago. The process was long and arduous, with many of the upgrades being done transparently to you the user. but over the last 4-5 days these all culminated in a HUGE increase in capacity for Rodeo. Beginning last Thursday we started upgrading CORE systems. And NOW we have 10x (TEN TIMES!!) the capacity in our core network than we had just a week ago. Then last night (Tuesday night 7/23) we pushed the upgrades to our NODE network (which are the wireless antennas that feed your home radios) and more than DOUBLED the capacity to your homes and businesses. This is exciting for us as we are going to do something crazy. WE ARE GOING TO INCREASE YOUR BANDWIDTH FOR THE WIRELESS CUSTOMERS WITHOUT INCREASING YOUR COSTS! That's right, over the next few weeks Rodeo will be adding bandwidth to each and every radio increasing the amount of internet you have to your homes and not charging anything extra! Now how many times have you heard of the phone or cable company doing that (Pretty close to zero times we think)? We did bring the network up and down over the last 4-7 days as we added features, but no outages affected everyone although some did experience brief outages that lasted a few minutes, and the increases we see from our monitoring is pretty spectacular. We have been monitoring the new infrastructure over the last 24 hours and we are grinning ear-to-ear because of how the new capacity is performing. We still want to do more infrastructure upgrades as we push even more capacity deeper into the network and closer to your home connections. But essentially the hard part is finished.We want to say thanks for being patient with us, and we hope to get to the individual home upgrades across the next 4-5 weeks. Over the last 6 months we have upgraded servers, routers, power supplies and backup power supplies, fiber optic circuits, and now our capacity in our core. all to better serve you! We appreciate all our customers! More fiber For Clarkston WA. We have new fiber coverage coming to Clarkston! The boundary or borders of the new area are 13th westward to the Golf Course, and about Maple to Libby! This is hundreds of homes and businesses in the Clarkston area. We are expecting the new section of Fiber Internet to be available in November of 2024. Existing Rodeo Wireless customers will be moved over to fiber at no additional cost to them and will have access to our FABULOUS Fiber Optic internet. blazing fast speeds and since our last update to you.100% uptime! Great reliability and great service and support --- From Rodeo! Always looking for more tower space! Part of what makes Rodeo good is our tower placement for our wireless customers. We are always looking for the next tall building, water tower, grain silo, or rooftop to put one of our distribution nodes on.. The more nodes we put up the further our reach and the more concentrated our service. if YOU know of someone who has a good tall structure, and meets our technical requirements, we'd like to talk to them. got an idea of a patch of land somewhere? Let us know. We get pretty creative and are always looking for ways to grow our network. Special Deals We do have our "Friends and Family" special running now for our Fiber customers. refer a friend of family member to us and if we can provide them service, YOU get a free month of Internet! Sounds good yeah?! Well hurry because the special ends July 31. Other terms and conditions apply, please call 509-769-3030 for all the details and to make your referral! See us at the Fair and. You will be able to see us out and about this fall. We will be doing the "Taste of Downtown Clarkston" in September where we will be giving away some goodies and meeting all you fine folks out there. come in and see us on that event day. over the last 3 years or so Downtown Clarkston has seen as many as 1000 people show up for this free event. We will also be at the Nez Perce County Fair . we will be inside the Pavilion. come by and spin the wheel and see what you can win! As always, we greatly appreciate our customers, thanks for being a valued Rodeo Networks Subscriber! Best Regards Your Rodeo Networks Team http://www.rodeointernet.com O: 509-769-3030

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Maintenance Period Today for Rodeo Networks
by Rodeo Networks Customers 16 Jul '24

16 Jul '24

Hi All, We are doing maintenance (mid summer tune up) this week on our WIRELESS network only. The Fiber network is not affected by this planned maintenance window. During the period from 2:00PM 7/16 through 2PM 7/17 Rodeo will be tweaking, tuning, and all around fiddling with our wireless network. We are doing this to bring you more bandwidth and more reliability across the network. IF the network does experience interruptions (and it might not) , they will be brief, and normal services should return within 15-20 minutes. We are working hard to make sure there are no interruptions - but ya’ don’t know what ya’ don’t know… 😊 Thanks Rodeo Technical Team

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Repoints and Home Visits from Rodeo
by Rodeo Networks Customers 21 May '24

21 May '24

Greetings All, Rodeo will be moving a tower on the Lewiston Grade this week and next. It means we will need to repoint your antenna’s on your homes for some of you that have our wireless service. This means we will need to come on your property, possibly get on your roofs and move the antenna. There are only 17 of you that are left to be moved and repointed, and those we hope to get finished between now an Friday May 24. Our techs will call you and let you know we are coming. Unfortunately this has to occur to maintain service as in a couple days the tower and transmitting points will be moved and your antenna’s (for those 17) will be pointing into thin air…Which makes for REALLY slow internet 😊 14 of the 17 that need to be moved are in Lewiston or the Waha area with 3 being in the Clarkston area… so if you live in Clarkston, chances are we won’t be around… but for a few in Lewiston, those 14 customers will be affected (out of the hundreds that are there)… We apologize for the inconvenience, but we wanted to keep your connections solid and your internet zippy…If you are a fiber customer, or in Clarkston this probably won’t affect you. We probably won’t need to come inside your homes or apartments to accomplish this, but we wanted to let you know we WILL be around for those few customers that need a repoint… Thanks and we appreciate you all greatly… Your Rodeo Networks Team http://www.rodeointernet.com O: 509-769-3030

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Rodeo Update 5/14
by Rodeo Networks Customers 14 May '24

14 May '24

Greetings All! In this update: Outage 5/13 Fiber Roll Out Friends and Family offer! (Save some money, and get your friends and family better internet!) Move and Reorganizing New Coverage Area Tower Move Phone Issues April has been a crazy busy month! Not only did we move a huge chunk of the Rodeo Operations, but we have been redoing our services platform and still rolling out new customers. Here are some of the details. Outage 5/13 Yesterday (5/13) we had an outage due to power failure. It affected about 30 wireless customers off of one tower/node in our network. The reason for the failure was power related. once diagnosed, it took us a bit to effect the repairs, but everyone was back on line at around 11:30 AM. we apologize for the outage. The power system that failed was probably 6 years old and had served it's time well. Fiber Roll Out We are still in the middle of our fiber roll out in the Grantham area. we are seeing great success in the new service. Customers are well please with the speed and reliability of the new system, and after putting on a ton of customers, we are still only using about .5% of the total allocated resources for the new fiber optic service to the home. We are offering speeds from 100mbps to 1Gbps - with prices starting at $39 for our most basic fiber service. BUT WAIT - There's more! Friends and Family plan! Wanna get a month free of internet? How about a month free for a friend or family member? - Here is May's special offer. Refer a friend or family member to us, and we'll get you a month free and THEM a month free for getting on our new fiber service! This offer is for covered areas only. including the new one coming by the end of the year in the west end of Clarkston. (should be ready by Nov/Dec). Here is what you do to get a free month. simply tell a friend or family member to sign up for fiber service in the month of May, 2024. When they do, they need to mention YOU recommended them to us. When they sign up and get on our fiber plan, your next month is free, and their first month is FREE! You can't beat that can you? Well we can. you can do this up to six times in the month May meaning YOU COULD GET 6 months of free internet by signing up six friends and/or family. The offer also applies to the new subscribers that sign up. Not only can they get a free month for signing up, but, they can also sign up THEIR friends and family. Other terms and conditions apply. See details below. This also includes folks in wireless coverage areas, AND in our new fiber area in the Clarkston Heights. WE WANT MORE FIBER CUSTOMERS!!! Get a good deal for yourself, your friends and family, and get them signed up! Move and Reorganizing We have been doing a lot of moving and reorganizing the offices and technical infrastructure at Rodeo. As you know we deprecated our TV services and switched to Fubo for TV offering. But there was a whole lot more going on. We have been moving our Spokane operation to the LC Valley (now that's a switch huh?) and redoing our technical infrastructure. This is in preparation for expansion and system upgrades that will most likely happen in the fall of 2024. In the technology business you have to be continually improving and creating new products and services. or. well you kind of fade away. so, we moved a lot of resources to the LC Valley because we see growth opportunities here. and this is our home base anyway! So be looking for new things coming in the fall. including. New Coverage Area Coming soon to Clarkston is yet more fiber. The new coverage area is WEST of 13th street, and South of Highland. Basically going to the end of town from just south of Highland down into the Port area. This new fiber area will be served by Rodeo, and we are making an effort starting NOW to get these folks signed up for Rodeo! The new fiber service will have blazing fast internet with the reliability of fiber. Rodeo Customers in this area will get converted to fiber for FREE. They will see dramatic increases in speed, and will join a fast growing crowd of folks that love their Rodeo! Sign up NOW for fiber to get the best deals around. And yes, the friends and family offer applies to this new area as well! Tower Move We will be moving our "L" tower at the end of May. This may cause service disruption for a day or two for less than a dozen customers. This tower move is necessary as we no longer have the lease on the land the tower sits on, so we have to dismantle the tower by the 31th of May and move it to a new location. So between now and May 31th we MAY be around to your business or residence to repoint your antenna to a new tower. AND if you know of anyone who has a spot of land EAST of the Lewiston "L" on the top of the Lewiston Grade that would let us put some antennas up, let us know. Give us a call at the office and let us know your ideas. We have a spot we'd put our antennas on, but it's not the best spot. The best spot is about a half a mile east of the Lewiston "L" on the top of that hill. Whoever owns that land or knows who owns that land, we'd like to talk to them. but generally east of the "L" is a good spot to put up a new service. We are looking at extending to Waha better and possibly into Lapwai from there. So - give us some ideas. Phone Issues We have been working on phone issues since the move. In the new location all of the phone customers have been restored except a couple. and those two are giving us some time of "head scratching". Our new location for the phone service is working much better than the old one, except for these two customers.. We did experience about a 3 day roll over where the phone service was intermittent but we got those issues sorted. Then, it came down to the last two and we are still working on those. We hope to have it all smoothed out by mid next week. Thanks much - we wanted to say how much we appreciate each and every customer we have. You make our business good, and we appreciate the relationships we have with each of you. We also put in a new phone answering system and got new "after hours" procedures and coverage to serve you better. Remember the contact number is 509-769-3030 - option 1 for technical support, option 2 for Finance, and option 3 for sales. Thanks so very much for being Rodeo Networks customers! Your Rodeo Networks Team http://www.rodeointernet.com O: 509-769-3030 Friends and Family Plan Terms and Conditions: 1. Qualifying Subscribers must be new subscribers to Rodeo Networks fiber plans 2. Qualifying referrers must be existing subscribers in good standing with no monthly fees in arears. 3. Customers qualify only in fiber served areas in the month of MAY 2024 OR in the upcoming new tract addition to be added by Dec 2024. This includes the current Clarkston Heights area, Grantham an the new 7900 census tract area. 4. New Subscriber must document the referral by phone or by email identifying the Referer by name. Unless the referral is documented by the new Subscriber, then it does not qualify for a free month for the referrer. 5. Referers will see the credit on their monthly fees for June, 2024 6. New Subscribers will see their free month from date of install OR June 2024 whichever time period is greater. 7. A Referer may refer up to 6 persons/entities during the month of May to get the free month credit for a total of no more than 6 months free. 8. Install fees and hardware MAY apply to any new subscription. 9. 1 year service agreement required. 10. Service Level Guarantees are include the subscriber agreement/sales order 11. AUP apply (Acceptable Use Policies)

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Rodeo Update 5/14
by Rodeo Networks Customers 14 May '24

14 May '24

Greetings All! In this update: Outage 5/13 Fiber Roll Out Friends and Family offer! (Save some money, and get your friends and family better internet!) Move and Reorganizing New Coverage Area Tower Move Phone Issues April has been a crazy busy month! Not only did we move a huge chunk of the Rodeo Operations, but we have been redoing our services platform and still rolling out new customers. Here are some of the details. Outage 5/13 Yesterday (5/13) we had an outage due to power failure. It affected about 30 wireless customers off of one tower/node in our network. The reason for the failure was power related. once diagnosed, it took us a bit to effect the repairs, but everyone was back on line at around 11:30 AM. we apologize for the outage. The power system that failed was probably 6 years old and had served it's time well. Fiber Roll Out We are still in the middle of our fiber roll out in the Grantham area. we are seeing great success in the new service. Customers are well please with the speed and reliability of the new system, and after putting on a ton of customers, we are still only using about .5% of the total allocated resources for the new fiber optic service to the home. We are offering speeds from 100mbps to 1Gbps - with prices starting at $39 for our most basic fiber service. BUT WAIT - There's more! Friends and Family plan! Wanna get a month free of internet? How about a month free for a friend or family member? - Here is May's special offer. Refer a friend or family member to us, and we'll get you a month free and THEM a month free for getting on our new fiber service! This offer is for covered areas only. including the new one coming by the end of the year in the west end of Clarkston. (should be ready by Nov/Dec). Here is what you do to get a free month. simply tell a friend or family member to sign up for fiber service in the month of May, 2024. When they do, they need to mention YOU recommended them to us. When they sign up and get on our fiber plan, your next month is free, and their first month is FREE! You can't beat that can you? Well we can. you can do this up to six times in the month May meaning YOU COULD GET 6 months of free internet by signing up six friends and/or family. The offer also applies to the new subscribers that sign up. Not only can they get a free month for signing up, but, they can also sign up THEIR friends and family. Other terms and conditions apply. See details below. This also includes folks in wireless coverage areas, AND in our new fiber area in the Clarkston Heights. WE WANT MORE FIBER CUSTOMERS!!! Get a good deal for yourself, your friends and family, and get them signed up! Move and Reorganizing We have been doing a lot of moving and reorganizing the offices and technical infrastructure at Rodeo. As you know we deprecated our TV services and switched to Fubo for TV offering. But there was a whole lot more going on. We have been moving our Spokane operation to the LC Valley (now that's a switch huh?) and redoing our technical infrastructure. This is in preparation for expansion and system upgrades that will most likely happen in the fall of 2024. In the technology business you have to be continually improving and creating new products and services. or. well you kind of fade away. so, we moved a lot of resources to the LC Valley because we see growth opportunities here. and this is our home base anyway! So be looking for new things coming in the fall. including. New Coverage Area Coming soon to Clarkston is yet more fiber. The new coverage area is WEST of 13th street, and South of Highland. Basically going to the end of town from just south of Highland down into the Port area. This new fiber area will be served by Rodeo, and we are making an effort starting NOW to get these folks signed up for Rodeo! The new fiber service will have blazing fast internet with the reliability of fiber. Rodeo Customers in this area will get converted to fiber for FREE. They will see dramatic increases in speed, and will join a fast growing crowd of folks that love their Rodeo! Sign up NOW for fiber to get the best deals around. And yes, the friends and family offer applies to this new area as well! Tower Move We will be moving our "L" tower at the end of May. This may cause service disruption for a day or two for less than a dozen customers. This tower move is necessary as we no longer have the lease on the land the tower sits on, so we have to dismantle the tower by the 31th of May and move it to a new location. So between now and May 31th we MAY be around to your business or residence to repoint your antenna to a new tower. AND if you know of anyone who has a spot of land EAST of the Lewiston "L" on the top of the Lewiston Grade that would let us put some antennas up, let us know. Give us a call at the office and let us know your ideas. We have a spot we'd put our antennas on, but it's not the best spot. The best spot is about a half a mile east of the Lewiston "L" on the top of that hill. Whoever owns that land or knows who owns that land, we'd like to talk to them. but generally east of the "L" is a good spot to put up a new service. We are looking at extending to Waha better and possibly into Lapwai from there. So - give us some ideas. Phone Issues We have been working on phone issues since the move. In the new location all of the phone customers have been restored except a couple. and those two are giving us some time of "head scratching". Our new location for the phone service is working much better than the old one, except for these two customers.. We did experience about a 3 day roll over where the phone service was intermittent but we got those issues sorted. Then, it came down to the last two and we are still working on those. We hope to have it all smoothed out by mid next week. Thanks much - we wanted to say how much we appreciate each and every customer we have. You make our business good, and we appreciate the relationships we have with each of you. We also put in a new phone answering system and got new "after hours" procedures and coverage to serve you better. Remember the contact number is 509-769-3030 - option 1 for technical support, option 2 for Finance, and option 3 for sales. Thanks so very much for being Rodeo Networks customers! Your Rodeo Networks Team http://www.rodeointernet.com O: 509-769-3030 Friends and Family Plan Terms and Conditions: 1. Qualifying Subscribers must be new subscribers to Rodeo Networks fiber plans 2. Qualifying referrers must be existing subscribers in good standing with no monthly fees in arears. 3. Customers qualify only in fiber served areas in the month of MAY 2024 OR in the upcoming new tract addition to be added by Dec 2024. This includes the current Clarkston Heights area, Grantham an the new 7900 census tract area. 4. New Subscriber must document the referral by phone or by email identifying the Referer by name. Unless the referral is documented by the new Subscriber, then it does not qualify for a free month for the referrer. 5. Referers will see the credit on their monthly fees for June, 2024 6. New Subscribers will see their free month from date of install OR June 2024 whichever time period is greater. 7. A Referer may refer up to 6 persons/entities during the month of May to get the free month credit for a total of no more than 6 months free. 8. Install fees and hardware MAY apply to any new subscription. 9. 1 year service agreement required. 10. Service Level Guarantees are include the subscriber agreement/sales order 11. AUP apply (Acceptable Use Policies)

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